Powering EV Charging Confidence.

As the providers of the UK’s largest owner-operated rapid EV charging network, InstaVolt knows that experience is everything when it comes to encouraging driver adoption of electric vehicles and helping the UK achieve critical net zero emissions by 2050.

InstaVolt delivers the simplest and most transparent approach to EV charging available. Its straightforward pay-as-you-go service has no subscription or connection charge; customers simply drive up to conveniently located charge points, tap their contactless payment card, and pay only for the energy they use.

InstaVolt needed a partner that could deliver reliable IoT connectivity to power its network of EV charging stations nationwide. A partner who would support InstaVolt in its quest to build a reputation in the UK for fast, hassle-free EV charging.

In a bid to deliver a world-class customer experience, InstaVolt set out to find the best connectivity partner in the UK.

Without ultra-reliable connectivity, EV charging is stuck on the starting grid.

Current and future EV drivers need to know they can plan journeys with confidence. When it comes to recharging, they simply want to drive up, pay, charge and drive away. Delays caused by having to wait for payment connections are frustrating. Even a short delay per customer can lead to queues which reduce the efficiency of charge points, limiting customer throughput and – perhaps most concerning in a sector where adoption is still at an early stage – denting customer confidence.

From the provider’s perspective, unreliable connectivity negatively affects the commercial viability of their charging network. A connectivity wait time of one minute per customer soon accumulates, reducing the number of customer charging sessions available and consequently lowering the revenue achievable by each unit. And if connectivity fails entirely, payments cannot be processed.

The fundamental role of connectivity in EV charging business models was emphasised in recent Eseye research on the State of IoT Adoption. Nine out of ten participants agreed that “the evolution of intelligent connectivity is going to be critical to continue to fuel adoption of IoT” and – by extension – the adoption of EVs themselves.

With adoption accelerating, fast connectivity and rapid charging will become even more critical.

Considering that InstaVolt is building its brand reputation and trust around the simplicity and ease-of-use of its network, it is imperative that it works with market-leading partners that can guarantee the connectivity and future reliability required.

Eseye’s AnyNet+ SIM and advanced connectivity management platform delivers the uptime InstaVolt needs to build customer confidence in its nationwide charging infrastructure.